Shipping & Returns

Shipping

We currently ship exclusively within Japan. All orders are processed within 1–2 business days and typically delivered within 3–5 business days. Shipping may be delayed during peak periods or due to unforeseen circumstances.

Returns

We offer a 7-day return policy from the date of delivery. To be eligible for a return, the item must be unused and in its original condition and packaging. To initiate a return, please contact our support team with your order number and reason for return.

Contact Us

Address: Japan, 〒101-0033 Tokyo, Chiyoda City, Kanda Jinbocho, 1 Chome-24-4

Phone: +81 3-5434-11012

Email: support@zorafashion.online